Frequently Asked Questions
Everything you need to know about your Paire experience.
What is your return policy?
We offer a 30-day hassle-free return policy on all unworn items in their original packaging. Simply use our online portal to generate a prepaid shipping label.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What materials do you use in your products?
At Paire, we prioritize quality and sustainability. Our collections are crafted from premium organic cotton, recycled polyester, and ethically sourced wool blends.
Can I change or cancel my order?
Orders are processed quickly, but we have a 1-hour window for any changes or cancellations. Please contact our support team immediately if you need to modify your purchase.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your location.